Frequently Asked Questions
Everything you need to know about your Rodarte experience.
When will my order ship?
Standard orders are processed within 2-3 business days. For pre-order items, please refer to the specific shipping window noted on the product page.
What is your return policy?
We accept returns on unworn, unwashed, and unaltered merchandise with original tags attached within 14 days of delivery. Please note that certain eveningwear and sale items may be final sale.
Do you offer international shipping?
Yes, we ship globally. International shipping rates and duties are calculated at checkout based on your delivery location and the weight of your order.
How do I determine my size?
Rodarte follows standard US sizing. A detailed size guide is available on each product page to help you find the perfect fit for our RTW and runway collections.
Can I modify or cancel my order?
Once an order is placed, we begin processing it immediately. Please contact customer service within one hour of placement if you need to make changes, though we cannot guarantee modifications.
Are your products authentic?
All items purchased through our official website are guaranteed 100% authentic Rodarte products, crafted with the highest standards of quality and artistry.